Ratings & Reviews

Overall Rating

(26 reviews)
100% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Rose M. - |Recommended: YesLove It Here Great Place. — It's peaceful. the staff is so friendly and attentive. Residents nice and very neighborly. Great place to reside.
response from property -Hi Rose! Thank you for your feedback. We are happy you feel at home here at Pavilions.
submitted by Judy B. - |Recommended: YesBeautiful Apartments Great Location — My husband and I live in the 3 bedroom, 2 bath, double garage floorplan. It’s open, spacious, and has stainless steel appliances, granite countertops, and wood floors. Both bathrooms have double vanities granite countertops . Large balcony with storage closet is a plus. Additional balcony off of other two bedrooms is a nice touch as well. The double garage is large enough to fit our 2 small suvs plus storage. Lots of trees and greenery surround the premises. Very quiet and great location. Staff is very friendly and response time for maintenance has been very quick. Grocery store, UPS, and Starbucks are right up the street. Very pleased with our choice to live here.
response from property -Hey Judy, thanks for the 5-star review! We're pleased to hear that you're enjoying your residency at Pavilions. If there's anything further we can do for you, please let us know!
submitted by Loretta G. - |Recommended: YesLargest Apartment Complex In The City. — Not bad. The apartments are larger than most, the pool is a good size and the mature landscaping is nice.
response from property -Hey Loretta, thanks for the review! We appreciate the kind words you shared about our community! Let us know if there's anything further we can do for you.
submitted by Gilbert D. - |Recommended: YesA Very Pleasant Place To Call Home. — We have been living at the Pavilions for almost two years and wanted to offer a very positive review for the complex and staff. It’s clear the entire Pavilions staff take great pride in their jobs. The office staff is always attentive and cheerful and the few repair requests that were submitted online in the evening were dealt with effectively and politely the following day. The maintenance staff Benny and Scott , have been amazingly prompt, professional and courteous every time we have interacted with them. The pool area is a standout feature at the Pavilions. It’s well designed and landscaped and is definitely a cut above what we have experienced elsewhere in Abq. The water is crystal clear and a comfortable temperature and the landscaping and lounging areas are always immaculately clean and well maintained. We would like to say a special thanks to the staff, especially Benny and Scott that quietly does such an amazing job at making this a pleasant and comfortable place to call home. We have truly enjoyed living here.
response from property -Hi Gilbert, thanks for the review! We are happy you are enjoying your residency at Pavilions. Let us know if there's anything further we can do for you!
submitted by Mary M. - |Recommended: YesThe Property Is Beautiful And Safe To Walk Around In — The apartments are very nice and located in a low crime area. This is a quiet community where everyone is friendly and the staff are very helpful.
response from property -Hi Mary, thanks for the review! Thank you for the kind words you had to share about Pavilions. Let us know if there's anything else we can do for you!
submitted by Joseph M. - |Recommended: YesBeautifully Maintained — We have lived here since February 2019, and have found it to be a pleasure. Maintenance requests are handled in a timely manner, and the grounds are immaculately maintained. We love swimming at the pool the area is kept tidy, and it's a wonderful place to picnic, as the Ramada has a refrigerator that keeps your food quite cold while you are in the pool.
response from property -Thanks for the review Joseph! We appreciate the kind words you've shared and are happy to hear you're enjoying your residency at The Pavilions! Feel free to reach out to the front office staff if there's ever anything we can do for you.
submitted by Lewis G. - |Recommended: YesProperty Is Beautiful ,But Over Water — It is very comfortable and we are spoiled with the likes of Scott and Bennie as they maintanence can make or break a facility
response from property -Hey Lewis, thanks for the review! We appreciate the feedback as we're always looking to improve. We also appreciate the kind words you shared. Let us know if there's ever anything else we can do for you!
submitted by Robert M. - |Recommended: YesPeaceful Environment — The grounds are beautiful and overall the complex is quiet and serene. The pool and fitness room exceed my expectations. We enjoy living here at the Pavilions
response from property -Thanks for the review Robert! We're glad to hear you're enjoying your residency at The Pavilions.
submitted by Sudeep B. - |Recommended: YesGreat — Living here is great Mostly quiet neighbors. The landscaping and grounds keeping is phenomenal.
response from property -Hey Sudeep, thanks for the review! Thanks for the kind words about our groundskeeping, our maintenance team works hard to make the community look great!
submitted by Kenneth O. - |Recommended: YesLove This Place — The management and maintenance teams are awesome. They make it even more wonderful to live here. The grounds are impeccably maintained. When we put in a maintenance request, they respond very quickly. Life is good at Pavilions
response from property -Thanks for the review Kenneth! Let us know if you ever need anything!
submitted by Catherine J. - |Recommended: YesExcellent Location, Helpful And Capable Staff, Friendly Environment — Apartments are roomy and well designed. Community is very pleasant and welcoming to new residents. Very nice landscaping, lovely trees and colorful bushes. Looking forward to the fragrance of lilacs blooming in the spring. Love having the convenience of a garage.
response from property -Thanks for the review Catherine! We're glad you love everything that Pavilions has to offer!
submitted by Zachariah B. - |Recommended: YesNe Luxury — Good luxury apartment complex. Especially competitive pricing for 2 bedroom layouts. All units have garages. The complex is pretty quiet, but is a little louder for units on Academy Rd. Common area amenities are very nice.
response from property -Zachariah, Thank you for taking the time to come on here and leave this 5 star review. We are so happy to hear that The Pavilions is meeting all of your living expectations. It's great to hear that the community is pretty quiet and that you are enjoying all of our great amenities. Thank you for being such an awesome resident with us!
submitted by Allan M. - |Recommended: YesLots Of Space, Nice Amenities, Good Value — My wife and I have been here for 8 months and have enjoyed living at Pavilions. The pool, hot tub, and gym are great and rarely crowded. Having a garage has been a special treat that makes my friends jealous. Noise from the upstairs neighbors can get annoying at times but they have a young kid so we just try to laugh and wonder what they’re up to. Maintenance is prompt and the office makes picking up packages easy. All said....We will likely renew here if we stay in town Come check it out
response from property -Allan, Thank you so much for the 4 star review. We are very happy to hear that Pavilions has met all of your living expectations plus more! Having a garage to park in is always such a great feeling! We are also very happy that our staff has been very nice and accommodating to you and your family. Thank you for being such an awesome resident with us here at the Pavilions!
submitted by Gary J. - |Recommended: YesGreat Place To Live — I've been living here 12 years now and I've seen some vast improvements since Cottonwood Residential Management acquired it. The property looks so much nicer now and I love the updated amenities. Also the maintenance service is by far the best I've ever seen out of all the places I've lived in. Great place to live
response from property -Thank you Gary! We really appreciate you sharing your positive experience!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Pavilions, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Pavilions, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose